Customer reviews
A light sturdy bag for a good price.. Pros: This is a well made bag with heavy duty zippers and lots of outside pockets. It is lightweight and easy to manuever. Cons: The telescoping handle on my bag stuck a few times at first and the bag tended to tip forward when the packed bag was unmanned while the handle was fully extended. Overall, an excellent value, would purchase hartmann luggage again.
Balance problem. I’m having trouble balancing this bag when it’s fully packed; it falls backwards and has to be braced or it ends up on the floor. Is there a counterbalance for it? Or do I just have to pack it more lightly?
Excellent quality bag. I love hartmann luggage! It’s lightweight and expandable. The rubber wheels roll quietly. The handle is nice and tall which was a lifesaver since my husband and I are both tall. Consumer Reports rates this little guy as a best buy and I totally agree. The price was excellent and after 4 flights I’m very pleased with the quality of the purchase as well.
I used this rolly along with the Traveling Toddler Car Seat Travel Accessory and the rolly bag hauled a very full load packed in the bag, along with my Evenflo Triumph car seat and my 30 lb toddler strapped around it AND another Delsey carry-on shoulder bag on top. So I’d say that after 4 flights with this load, that the bag performed wonderfully. It still looks brand new and should last a long time. 
Our bag broke and Delsey does NOT stand behind their product. We bought this bag for our daughter because it was available in pink and lightweight. After ONE trip through TSA and carrying it on board, one of the back black guards tore half way off. We first called eBags and were told they could do nothing. We then called Delsey and were extremely disappointed. They do not have a repair center in Houston (the 4th largest city in the nation)!!! We would have to incur shipping charges to send it to one of Delsey’s approved repair centers. If we had used the bag for more than one flight – or checked it underneath the aircraft – I might think some expense should be on our end. However, I fully expect a brand new bag to last more than a flight; and if it does not, Delsey should stand behind it. The only thing the customer service rep had to tell me is that many of their customers are frustrated with the lack of repair centers. We will NOT be purchasing any other Delsey bags in the future.
Consumer Reports Best Buy. This item appeared in Consumers Report magazine as a Best Buy for the money. I follow many of the recommendations this magazine has to offer and been very satisfied with the magazines findings. I love hartmann luggage.
Related posts:
Posted in Apparel